ELENA FOSCOLO

2016-09-18

Professional Experience

Time Period: 2016/02 - 2016/06

Company Name: Wok and go, UK

Occupation: Bars/Clubs/Restaurant Staff

Work Experience:

Carefully interviewed, selected, trained and supervised staff. Correctly calculated inventory and ordered appropriate supplies. Strategically developed effective marketing plans to increase sales and profits while managing costs. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity. Actively participated in ongoing customer service programmes to build sales and rapport in the community. Prepared for and executed new menu implementations. Conducted timely performance evaluations for all front of house staff. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new recruits and leavers. Awarded most profitable enterprise of 18 "Wok and Go" Restaurants in UK


Time Period: 2015/01 - 2015/12

Company Name: Elior, Venice, Italy

Occupation: Bars/Clubs/Restaurant Staff

Work Experience:

Recruited, trained and managed daily a large team of staff. Led and directed team members on effective methods, operations and procedures. Coordinated the entire operation of the restaurant during schedules shifts. Managed stock level, ordered supply and arranged delivery systems. Planned and coordinated menus, bookings and customer requirements. Organized marketing activities such as promotional events and weekend fairs.

EDUCATION

Organized and managed catering for big conventions. Organised special events in the restaurant, including receptions, promotions and corporate lunches. Sent monthly reports to the main office, including staff control, food checks, restaurant sales and profitability.


Time Period: 2014/01 - 2014/07

Company Name: OOREDOO MYANMAR - Yangon

Occupation: Transportation/Logistics

Work Experience:

Responsible for on boarding process, including international flight tickets, visa documents, airport pickup and short term accommodation. Arranged international and domestic business trips. Managed Visa run for 400 employees. Coordinated of all aspects of transportation, including liaising with transportation personnel. Sold over 1000 tickets and processed 100 ticket changes per 6 months. Reduced company costs through finding a cheapest flight agent. Relayed updates and information to passengers in a friendly and timely manner. Complied with customs, immigration and cabotage laws on international trips.


Time Period: 2013/08 - 2014/01

Company Name: IKON TRADING - Yangon

Occupation: Marketing/Advertising/PR

Work Experience:

Designed and logistics for the Company's participation in the first International Hospitality Show in Myanmar (November 3013); Directed and coordinated marketing activities and policies to promote products and services. Developed pricing strategies while balancing firm objectives with customer satisfaction maximization. Initiated market research studies and analysed findings. Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services. Created high-quality marketing strategy documentation, including product marketing briefs, FAQs and objection handling documents.


Time Period: 2010/09 - 2013/02

Company Name: ASOCIACIÓN LABORATORIO CREACTIVA - Granada

Occupation: Professional Managers

Work Experience:

Identified new Calls for Proposals. Prepared, developed and evaluated more than 20 projects Researched EU partners, participated in International meetings. Developed innovative programmes and activities based on analysis of community needs and interests. Drafted press releases, catalogues, brochures and public service announcements to promote programmes. Supervised the work of 30 team members, offering constructive feedback on their work performance. Collaborated with EU researchers in preparing study results for publication or presentation. Worked closely with organisations, individual businesses and government agencies to foster a welcoming climate for business. Organised educational forums, meet-ups and pitch events to promote networking and connectivity between entrepreneurs, service providers and funders. Prepared extensive project databases Managed and maintained a balanced budget of £ 100.000 Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.


Education

Education Period: 2009/09 - 2010/07

School: FUNDACIÓN EUROÁRABE DE ALTOS ESTUDIOS - Granada, Spain

Major: MASTER IN "MANAGEMENT OF INTERNATIONAL COOPERATION

Highest Degree: Master's Degree


Education Period: 2005/09 - 2009/04

School: IULM Languages and Communication University - Milan, Italy

Major: DEGREE IN MARKETING AND ADVERTISING

Degree: Bachelor's Degree


Languages

Italian

Mother Tongue

Chinese

None

Spanish

Fluent

French

Conversational

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